Payment Terms:
- Upon confirmation of a package request:
- Immediate payment of 25% of the tour package cost is necessary to secure all associated services.
- 15 days before the arrival date:
- A payment amounting to 50% of the tour package cost is due.
- 7 days before the arrival date:
- The full tour package cost, 100%, is required.
- All payments must be communicated via email with transaction details attached.
- Payment terms may be adjusted according to Hotel Policy and High Season at the time of booking.
- We do not offer any credit facility.
Cancellation Policy:
- Cancellations must be submitted exclusively via email.
- Cancellation made 45 days before the arrival date incurs no charges.
- Cancellation between 45 to 30 days before the arrival date will result in a 25% charge of the tour fare.
- Cancellation between 30 to 15 days before the arrival date will result in a 50% charge of the tour fare.
- Cancellation between 15 to 10 days before the arrival date will result in a 75% charge of the tour fare.
- Cancellation less than 10 days before the arrival date will result in a 100% charge of the tour fare.
Refunds (if applicable)
If your refund are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at New Theed Hbefalltourandtravelsarwan, Srinagar, Jammu and Kashmir 191121@gmail.com
befalltourandtravels@gmail.com